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Ron Johnson
The Apple Store, Creator
Audio clip
1:14
Ron Johnson
The Apple Store, Creator
Don’t let market differentiation cost you excellence
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From the episode
1:10:31
A great customer experience is an act of love
Ron Johnson · Aug 13, 2026
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Ron Johnson
The Apple Store, Creator
Empower your frontline team to solve real problems
Clips
Inspiring leaders talk about inputs, not just outcomes
Ron Johnson · A great customer experience is an act of love
1:15
The last 10% of the project is what the customer actually sees
Ron Johnson · A great customer experience is an act of love
1:15
Great customer service is an act of love
Ron Johnson · A great customer experience is an act of love
1:48
Create buy-in one conversation at a time
Ron Johnson · A great customer experience is an act of love
1:18
Innovation runs on belief, not skepticism
Ron Johnson · A great customer experience is an act of love
1:40
Empower your frontline team to solve real problems
Ron Johnson · A great customer experience is an act of love
1:12
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