How Leaders Lead
https://dnl.nyc3.cdn.digitaloceanspaces.com/uploads/xqLHYCTsLZQto9SYgu2J8Sw8bZKEYZ5RTeyc8rVP.jpg

Will Guidara

Eleven Madison Park, Former Owner
EPISODE 196

Make people feel seen

As leaders, how we make people feel is SO important.

This week, learn how to make the people you serve feel seen and understood. It’s the power of “unreasonable hospitality,” a term that helped Will Guidara make his restaurant, Eleven Madison Park, the #1 restaurant in the world in 2017. 

You don’t have to be in the hospitality industry to find lots of takeaways here to help your business rise to the top.

You’ll also learn:

  • Why you should tell people what you’re good at
  • How to give criticism
  • The big risk you take by thinking you need to be perfect all the time
  • Two keys to building a learning culture

Take your learning further. Get proven leadership advice from these (free!) resources:

The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go 

Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day

Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

More from Will Guidara

Create a culture where everyone teaches and learns
Want to build a culture where everyone can develop? Prioritize learning. And make sure everyone is empowered to teach and share, not just the folks in charge.
Have the courage to say your biggest dreams out loud
Share your big, audacious goals, even if it’s scary. If you don’t have the confidence and conviction to say them out loud, it’s unlikely you’ll ever achieve them.
Know the people that work for you
Invest time getting to know people, because that’s how you build trust. After all, you can’t really lead people if they don’t trust you enough to follow.

Get daily insights delivered straight to your inbox every morning

Short (but powerful) leadership advice from entrepreneurs and CEOs of top companies like JPMorgan Chase, Target, Starbucks and more.

Clips

  • Have the courage to say your biggest dreams out loud
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner
  • Owning your mistakes builds trust
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner
  • Surround yourself with people who will call you out
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner
  • The leader you work for matters more than the company you work for
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner
  • Don't hesitate to share what you're good at
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner
  • Back your ideas with resources to carry them out
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner
  • Focus on one thing at a time, until it's done
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner
  • Create a culture where everyone teaches and learns
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner
  • How to give feedback
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner
  • Know the people that work for you
    Will Guidara
    Will Guidara
    Eleven Madison Park, Former Owner

Explore more topical advice from the world’s top leaders in the How Leaders Lead App

The #1 app to help you become a better boss, coach, or leader
Apple App Store