When you're successful, it can be challenging to convince your team to keep leveling up. But that's essential if you want to stay at the top.

Making fast decisions isn't always the best approach. Instead, listen first, assess every option to gather data, then make the decision once you have as much data as you possibly can.

With a shorter season, the NFL has found creative ways to drive year-round engagement—for example, making the draft a high-quality event that fans love. If you want to turn customers into fans, find creative opportunities to offer them more value—without sacrificing quality for quantity.

Persistence opens doors. So keep knocking and seizing every opportunity, no matter how much effort it takes.