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Roger Goodell

NFL, Commissioner
EPISODE 99

Fight Complacency

Well I couldn’t be more excited, because the new NFL season kicks off this week! Yeah, that’s right … football is back, baby! And it’s the perfect time to sit down and talk with my friend Roger Goodell, the Commissioner of the National Football League. 

He is starting his sixteenth year as NFL Commissioner, and if you follow the news at all, you know Roger has had to make some tough decisions and deal with his fair share of challenges. And of COURSE we’re gonna dig into that during this conversation because there’s a lot we can learn about how he leads. But on the other hand, he’s the chief executive of the most popular pro sports league in the U.S.

That kind of success comes with its OWN challenges. What does great leadership look like when your product is so dang popular? How do you fight against the complacency that often comes when you’re succeeding? Keep listening so you can learn exactly how to keep pushing the status quo, no matter what level of success you’ve achieved.

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More from Roger Goodell

Don't let your success create complacency
When you're successful, it can be challenging to convince your team to keep leveling up. But that's essential if you want to stay at the top.
Listen a lot before making a decision
Making fast decisions isn't always the best approach. Instead, listen first, assess every option to gather data, then make the decision once you have as much data as you possibly can.
To drive engagement, make product quality your priority
With a shorter season, the NFL has found creative ways to drive year-round engagement—for example, making the draft a high-quality event that fans love. If you want to turn customers into fans, find creative opportunities to offer them more value—without sacrificing quality for quantity.
How to get your foot in the door
Persistence opens doors. So keep knocking and seizing every opportunity, no matter how much effort it takes.

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Short (but powerful) leadership advice from entrepreneurs and CEOs of top companies like JPMorgan Chase, Target, Starbucks and more.

Clips

  • How to get your foot in the door
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • Set your ego aside to get big things done
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • Don't let your success create complacency
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • Not taking risks can be risky, too
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • Adopt a "win/win" mindset in partner negotiations
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • Invite alternate perspectives when you make decisions
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • Keep a calm head when you face tough decisions
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • Do the right thing no matter the consequences
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • The right kind of discipline deepens relationships
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • Listen a lot before making a decision
    Roger Goodell
    Roger Goodell
    NFL, Commissioner
  • To drive engagement, make product quality your priority
    Roger Goodell
    Roger Goodell
    NFL, Commissioner

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