https://dnl.nyc3.cdn.digitaloceanspaces.com/uploads/N4ry3KxgOeD2S1tDaMMXPUkKETaq2rRQ7lbf5Zha.jpg

Kendra Scott

Kendra Scott, Founder and Executive Chairwoman
EPISODE 1

Strive for Simplicity

Today’s guest is Kendra Scott, Founder, Executive Chairwoman of the popular jewelry brand Kendra Scott.

Have you ever gotten stuck because you felt so overwhelmed by how complicated something seemed? 

It can happen when you launch a new initiative, start a new role, or come up against a new challenge. 

In those moments we leaders can overcomplicate things! And when we get bogged down like that, it’s really tough to make good decisions and keep our teams moving. 

If you can relate, then you will love this conversation with Kendra. She knows how to strive for simplicity when she comes up against a challenge.

And let me tell you, she has faced her fair share of challenges – from a business failing early on in her career … to being pre-judged as a blonde woman from Texas … to now, navigating the ever-shifting landscape of running a retail business.

But with persistence, she pinpoints the heart of an issue – and with creativity, she finds a simple, effective solution. And her team loves her for it. There’s a lot we can learn here about how to strive for simplicity.

You’ll also learn:

  • The power of showing gratitude to your team
  • How to leverage your failures
  • Practical ways to fight complacency on your team
  • One incredible “rule” that transforms and simplifies customer service
  • Why rejection can work for you
  • The specific ways Kendra developed herself as a “self-taught” entrepreneur
  • How Kendra balances parenthood and business

Take your learning further. Get proven leadership advice from these (free!) resources:

The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go 

Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day

Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

More from Kendra Scott

Getting a "no" doesn't always mean it's over
Every leader faces rejection. Embrace it as motivation! Turn it into fuel to prove what’s possible, and keep pushing forward.
Give your employees the power to please your customers
Don’t bury your customer service team in policies. Empower them to fix problems on the spot. Your customers will feel more valued--and your team will, too!

Get daily insights delivered straight to your inbox every morning

Short (but powerful) leadership advice from entrepreneurs and CEOs of top companies like JPMorgan Chase, Target, Starbucks and more.

Clips

  • Be willing to pivot your plan when circumstances change
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Harness discomfort to forge exciting change
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Focus on your customers' needs when times get tough
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Fight doom and gloom with an optimistic spirit
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Create connections with your customers and transactions will follow
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Find innovative ways to surprise and delight your customers
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Give your employees the power to please your customers
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Reorient your goals for your brick-and-mortar stores
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Recruit people who are great at things you don't excel in
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Don't let process get in the way of empowering your people
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman
  • Getting a "no" doesn't always mean it's over
    Kendra Scott
    Kendra Scott
    Kendra Scott, Founder and Executive Chairwoman

Explore more topical advice from the world’s top leaders in the How Leaders Lead App

The #1 app to help you become a better boss, coach, or leader
Apple App Store