
Kendra Scott
Strive for Simplicity
Today’s guest is Kendra Scott, Founder, Executive Chairwoman of the popular jewelry brand Kendra Scott.
Have you ever gotten stuck because you felt so overwhelmed by how complicated something seemed?
It can happen when you launch a new initiative, start a new role, or come up against a new challenge.
In those moments we leaders can overcomplicate things! And when we get bogged down like that, it’s really tough to make good decisions and keep our teams moving.
If you can relate, then you will love this conversation with Kendra. She knows how to strive for simplicity when she comes up against a challenge.
And let me tell you, she has faced her fair share of challenges – from a business failing early on in her career … to being pre-judged as a blonde woman from Texas … to now, navigating the ever-shifting landscape of running a retail business.
But with persistence, she pinpoints the heart of an issue – and with creativity, she finds a simple, effective solution. And her team loves her for it. There’s a lot we can learn here about how to strive for simplicity.
You’ll also learn:
- The power of showing gratitude to your team
- How to leverage your failures
- Practical ways to fight complacency on your team
- One incredible “rule” that transforms and simplifies customer service
- Why rejection can work for you
- The specific ways Kendra developed herself as a “self-taught” entrepreneur
- How Kendra balances parenthood and business
Take your learning further. Get proven leadership advice from these (free!) resources:
The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go
Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day
Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.
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Clips
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Be willing to pivot your plan when circumstances changeKendra ScottKendra Scott, Founder and Executive Chairwoman
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Harness discomfort to forge exciting changeKendra ScottKendra Scott, Founder and Executive Chairwoman
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Focus on your customers' needs when times get toughKendra ScottKendra Scott, Founder and Executive Chairwoman
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Fight doom and gloom with an optimistic spiritKendra ScottKendra Scott, Founder and Executive Chairwoman
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Create connections with your customers and transactions will followKendra ScottKendra Scott, Founder and Executive Chairwoman
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Find innovative ways to surprise and delight your customersKendra ScottKendra Scott, Founder and Executive Chairwoman
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Give your employees the power to please your customersKendra ScottKendra Scott, Founder and Executive Chairwoman
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Reorient your goals for your brick-and-mortar storesKendra ScottKendra Scott, Founder and Executive Chairwoman
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Recruit people who are great at things you don't excel inKendra ScottKendra Scott, Founder and Executive Chairwoman
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Don't let process get in the way of empowering your peopleKendra ScottKendra Scott, Founder and Executive Chairwoman
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Getting a "no" doesn't always mean it's overKendra ScottKendra Scott, Founder and Executive Chairwoman