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Mike White

DirecTV, Former Chairman and CEO
EPISODE 158

Resilience in a changing world

Today’s guest is Mike White, who served as the Chairman and CEO of DirecTV from 2010 until his retirement in 2015.

As you might recall, that’s exactly when streaming services really took off. People were cutting the cord on traditional TV left and right and the whole media landscape got turned upside down. 

So what does it take to be a great leader when the world is changing right before your eyes? 

It takes resilience—and a lot of it! And if you’ve ever wanted to really see what resilience looks like in action, then you’re going to love this conversation. 

Mike doesn’t lose his stride when things get tough. He knows how to see around corners and anticipate what’s coming. And most importantly, he knows how to keep people going when things feel uncertain.

The truth is, the world is ALWAYS changing, and this conversation will help you tap into the power of resilience in a changing world. 

You’ll also learn:

  • What it’s like to be a CEO on the TV show Undercover Boss
  • Three big-picture market trends that every leader needs to understand
  • The most common blind spot in business (and how to account for it)
  • How to leverage the advantages of being an underdog to a major competitor
  • Three negotiation tricks—including one weird one you’ve probably never heard
  • The #1 factor that derails leaders 

Take your learning further. Get proven leadership advice from these (free!) resources:

The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go 

Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day

Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

More from Mike White

Know your walk-away
In any negotiation, know what your “walk-away” is so you can avoid letting the emotion of the deal take over.
Define reality while providing a positive view of the future
How do you lead people forward in a tough situation? Be honest and transparent about the difficulties you’re facing, but balance it with optimism and a plan for the future.

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Short (but powerful) leadership advice from entrepreneurs and CEOs of top companies like JPMorgan Chase, Target, Starbucks and more.

Clips

  • Five warning signs of a heart attack in business
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • Define your key leadership tenants
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • Ask the right questions — then create your strategy
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • Avoid blind spots by asking the tough questions
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • Understand what your customers really want
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • Incentivize your front line employees to serve customers well
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • Speak with truth and candor to create an open culture
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • In a negotiation, know your walk-away
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • Define reality while providing a positive view of the future
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • Create shared experiences outside the workplace
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO
  • Never stop learning about these two things
    Mike White
    Mike White
    DirecTV, Former Chairman and CEO

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