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Steve Squeri

Amex, Chairman and CEO
EPISODE 188

Make self-reflection a habit

As leaders, we all want to get better. But we often overlook the level of self-reflection it takes to actually improve.

It can be really uncomfortable to ask for feedback and reflect honestly on your shortcomings.

If you want to learn to embrace self-reflection and feedback, listen to this episode with Steve Squeri, the CEO and Chairman of American Express.

He’s a phenomenal example of how that mindset can unlock incredible new growth for you!

You’ll also learn:

  • Practical strategies to navigate hybrid and in-person working decisions
  • Four powerful questions to ask your team when you start a new role
  • One mistake you don’t want to make as a manager or supervisor
  • Why staying even-keeled is a leadership superpower

Take your learning further. Get proven leadership advice from these (free!) resources:

The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go 

Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day

Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

More from Steve Squeri

Don't let other people define what you're capable of
Why should anybody else set the ceiling for you? You’re the only one who truly knows what you can accomplish.
Differentiate yourself by seizing opportunities outside your role
Want to stand out at work? Raise your hand for those extra assignments, especially if they’re the ones others don’t want.
Don’t coach and manage everyone the same way
When it comes to leadership, one size doesn’t fit all. Each person you lead has a unique context and will need different things from you. Adjust your style accordingly!
Leadership means a responsibility to serve
Leadership is a privilege and a responsibility. It’s your job to serve your team members, not the other way around.

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Short (but powerful) leadership advice from entrepreneurs and CEOs of top companies like JPMorgan Chase, Target, Starbucks and more.

Clips

  • Stay even-keeled, in both good times and bad
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • Differentiate yourself by seizing opportunities outside your role
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • Leadership means a responsibility to serve
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • Strive to build a culture where everyone can be themselves
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • You can't grow without self-reflection
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • Don't let other people define what you're capable of
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • Four questions to ask your team when you take on a new role
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • Engrain company unity into your strategic plans
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • To build consensus, take people through your thought processes
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • Don’t coach and manage everyone the same way
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • Take care of the team members who take care of customers
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO
  • Embrace feedback as a way to grow
    Steve Squeri
    Steve Squeri
    Amex, Chairman and CEO

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