
Charlie Scharf
Set the right example
Every leader casts a shadow.
As a leader, you can’t just SAY what your priorities and values are (although that’s crucial).
You’ve got to set the example yourself, so your decisions and actions align with those priorities.
To see how it’s done, listen to this conversation with Charlie Scharf, the CEO and President of Wells Fargo. He took over in 2019, which, as you may recall, was a real low point in the company.
Hit play now to hear how he’s leading the turnaround there — and why leaders can accomplish SO much more when they set the right example for their teams.
You’ll also learn:
- How to drive change in a culture of complacency
- The key factor most people overlook in a turnaround
- What really defines your culture (it’s not what you think)
- Why it’s OK if your career path isn’t a straight line
Take your learning further. Get proven leadership advice from these (free!) resources:
The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go
Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day
Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.
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Clips
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Don't confuse leadership with managementCharlie ScharfWells Fargo, CEO and President
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Leadership comes down to people and teamwork, no matter the industryCharlie ScharfWells Fargo, CEO and President
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Your job as a leader is to support everyone elseCharlie ScharfWells Fargo, CEO and President
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People will follow the tone you setCharlie ScharfWells Fargo, CEO and President
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Involvement is key to fighting complacencyCharlie ScharfWells Fargo, CEO and President
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You are not your jobCharlie ScharfWells Fargo, CEO and President
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Channel pressure in a positive wayCharlie ScharfWells Fargo, CEO and President
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What's obvious to you may not be obvious to everyoneCharlie ScharfWells Fargo, CEO and President
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Emphasize a big message with repetition and actionCharlie ScharfWells Fargo, CEO and President
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You're defined by what you do, not what you sayCharlie ScharfWells Fargo, CEO and President
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Business is business, but make it personal, tooCharlie ScharfWells Fargo, CEO and President
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Be willing to hear feedback from those you leadCharlie ScharfWells Fargo, CEO and President
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Celebrate success, but don't declare victory prematurelyCharlie ScharfWells Fargo, CEO and President