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Alan Shaw

Norfolk Southern, Former President and CEO
EPISODE 197

Show up with humility

Want to build a more collaborative and driven culture? It starts with humility. 

To see what that humble mentality looks like in action, listen to this conversation with Alan Shaw, the CEO of Norfolk Southern railway.

For him, leadership is about supporting other people as they discover the answers. And as you’ll hear today, that emphasis on humility is helping him launch a bold new strategy and navigate a really tough crisis.

You’ll also learn:

  • How to get buy-in on a big idea or plan
  • The most important actions to take in a crisis
  • A tip that could transform your career path
  • How to build a strategy around growth

Take your learning further. Get proven leadership advice from these (free!) resources:

The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go 

Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day

Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

More from Alan Shaw

Leaders don't have all the answers
The knowledge that got you your leadership position won’t always help you lead. Instead of having the answers yourself, learn how to draw them out of your team.

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Short (but powerful) leadership advice from entrepreneurs and CEOs of top companies like JPMorgan Chase, Target, Starbucks and more.

Clips

  • Leaders don't have all the answers
    Alan Shaw
    Alan Shaw
    Norfolk Southern, Former President and CEO
  • Take roles that make you uncomfortable
    Alan Shaw
    Alan Shaw
    Norfolk Southern, Former President and CEO
  • It doesn't have to be "lonely at the top"
    Alan Shaw
    Alan Shaw
    Norfolk Southern, Former President and CEO
  • Use numbers to create buy-in on a big idea
    Alan Shaw
    Alan Shaw
    Norfolk Southern, Former President and CEO
  • Establish your values before a crisis strikes
    Alan Shaw
    Alan Shaw
    Norfolk Southern, Former President and CEO
  • Humility is a cornerstone of leadership
    Alan Shaw
    Alan Shaw
    Norfolk Southern, Former President and CEO
  • Keep a pulse on the day-to-day operations
    Alan Shaw
    Alan Shaw
    Norfolk Southern, Former President and CEO

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