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Mike Wirth

Chevron, Chairman and CEO
EPISODE 208

Show you’re listening

If you want to be a good leader, you’ve got to listen to your people. But *just* listening isn’t always enough.


You’ve got to ask questions. You’ve got to pay attention. But then, you’ve to respond. That’s the piece most leaders miss, and it makes all the difference for engaging your team and solving your organization’s biggest problems.


To see how it’s done, listen to this episode with Mike Wirth, Chairman and CEO of Chevron. 


You’ll also learn:

  • Why Mike writes up to 80 notes after a site visit  
  • How to give criticism without making people defensive
  • What Mike learned about leadership from legendary chef Thomas Keller
  • A three-part strategy to bring a divided team together


Take your learning further. Get proven leadership advice from these (free!) resources:


The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go 

Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day


Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

More from Mike Wirth

You can't go out and buy a healthy culture
A business can buy most anything it doesn’t have—except a healthy culture. That has to be built, not bought, which is why it’s your most valuable asset.
Show people you value what they said
Listen to your people, but don’t stop there. If you really want them to feel valued, find a way to signal that you understand and appreciate what they said.
Involve your front-line workers in all evaluation processes
If something went wrong and you want to understand why, talk to the people who actually do the work—and value what they say!

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Short (but powerful) leadership advice from entrepreneurs and CEOs of top companies like JPMorgan Chase, Target, Starbucks and more.

Clips

  • Involve your front-line workers in all evaluation processes
    Mike Wirth
    Mike Wirth
    Chevron, Chairman and CEO
  • On a site visit, engage with your frontline workers first
    Mike Wirth
    Mike Wirth
    Chevron, Chairman and CEO
  • How you give criticism impacts whether someone learns from it
    Mike Wirth
    Mike Wirth
    Chevron, Chairman and CEO
  • Understanding everyone’s roles can help you level up your career
    Mike Wirth
    Mike Wirth
    Chevron, Chairman and CEO
  • Effective communication is hard work
    Mike Wirth
    Mike Wirth
    Chevron, Chairman and CEO
  • You can't go out and buy a healthy culture
    Mike Wirth
    Mike Wirth
    Chevron, Chairman and CEO
  • Show people you value what they said
    Mike Wirth
    Mike Wirth
    Chevron, Chairman and CEO
  • Don’t be afraid to ask for advice
    Mike Wirth
    Mike Wirth
    Chevron, Chairman and CEO
  • How to unify a divided culture
    Mike Wirth
    Mike Wirth
    Chevron, Chairman and CEO

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