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Roger Crandall

MassMutual, Chairman, President and CEO
EPISODE 253

Make the numbers mean something

As a leader, you’ve got to know your numbers. But you can’t maximize your impact as a leader unless you know how to make those numbers mean something to your team.

In this episode, David talks with Roger Crandall, President and CEO of MassMutual, a leader who blends sharp analytics with powerful storytelling.

You’ll learn how to turn data and revenue goals into human-centered stories that actually move people to act. Plus, Roger shares a thoughtful perspective on AI and leadership that you probably haven’t heard yet.

If you want to lead with more clarity, connection, and purpose (even in a data-driven world), this episode is for you.

You’ll also learn:

  • Why bureaucracy always tries to sneak back in — and how to stop it
  • The question you’re probably asking wrong in your one-on-ones
  • How uncertainty can actually drive your best growth
  • The trick to keeping your team hungry after a big win

More from Roger Crandall

Connect every role to a noble cause
When people see the part they play in a larger mission, they understand why their work matters. And that’s a powerful source of motivation!

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Short (but powerful) leadership advice from entrepreneurs and CEOs of top companies like JPMorgan Chase, Target, Starbucks and more.

Clips

  • Ditch the hierarchy
    Roger Crandall
    Roger Crandall
    MassMutual, Chairman, President and CEO
  • Fight bureaucracy with vigilance and communication
    Roger Crandall
    Roger Crandall
    MassMutual, Chairman, President and CEO
  • Connect every role to a noble cause
    Roger Crandall
    Roger Crandall
    MassMutual, Chairman, President and CEO
  • To stand out, become the go-to expert on something
    Roger Crandall
    Roger Crandall
    MassMutual, Chairman, President and CEO
  • Uncertainty can spark growth — if you lean into it
    Roger Crandall
    Roger Crandall
    MassMutual, Chairman, President and CEO
  • Bring empathy to your one-on-ones
    Roger Crandall
    Roger Crandall
    MassMutual, Chairman, President and CEO
  • Use real stories to keep big goals meaningful
    Roger Crandall
    Roger Crandall
    MassMutual, Chairman, President and CEO

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