
Roger Crandall
MassMutual, Chairman, President and CEO
EPISODE 253
Make the numbers mean something
As a leader, you’ve got to know your numbers. But you can’t maximize your impact as a leader unless you know how to make those numbers mean something to your team.
In this episode, David talks with Roger Crandall, President and CEO of MassMutual, a leader who blends sharp analytics with powerful storytelling.
You’ll learn how to turn data and revenue goals into human-centered stories that actually move people to act. Plus, Roger shares a thoughtful perspective on AI and leadership that you probably haven’t heard yet.
If you want to lead with more clarity, connection, and purpose (even in a data-driven world), this episode is for you.
You’ll also learn:
- Why bureaucracy always tries to sneak back in — and how to stop it
- The question you’re probably asking wrong in your one-on-ones
- How uncertainty can actually drive your best growth
- The trick to keeping your team hungry after a big win
More from Roger Crandall
Connect every role to a noble cause
When people see the part they play in a larger mission, they understand why their work matters. And that’s a powerful source of motivation!
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Short (but powerful) leadership advice from entrepreneurs and CEOs of top companies like JPMorgan Chase, Target, Starbucks and more.
Clips
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Ditch the hierarchyRoger CrandallMassMutual, Chairman, President and CEO
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Fight bureaucracy with vigilance and communicationRoger CrandallMassMutual, Chairman, President and CEO
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Connect every role to a noble causeRoger CrandallMassMutual, Chairman, President and CEO
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To stand out, become the go-to expert on somethingRoger CrandallMassMutual, Chairman, President and CEO
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Uncertainty can spark growth — if you lean into itRoger CrandallMassMutual, Chairman, President and CEO
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Bring empathy to your one-on-onesRoger CrandallMassMutual, Chairman, President and CEO
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Use real stories to keep big goals meaningfulRoger CrandallMassMutual, Chairman, President and CEO