
Carol Tomé
See people as an investment
My guest today is Carol Tomé, the CEO of UPS. And let me tell you, there aren’t a lot of leaders out there who have the smarts and empathy and energy that Carol has.
She actually retired in 2019 after nearly two decades as the CFO of The Home Depot. She was already a legend. But then, the opportunity to take the helm at UPS came along. It got her out of retirement and back doing what she loves – which is helping people develop. And boy, does that passion for people come through in this conversation. But that’s not the only thing. You can also hear just how committed Carol is to being financially successful.
If you’ve ever felt like you had to choose between focusing on your people or making money, then keep listening. Carol is proof positive that you can do both. Everything changes when you see your people as an investment – not an expense. It’s such a powerful mindset, and it’s one YOU can learn from Carol right now.
So here is my conversation with my good friend – and soon to be yours – Carol Tomé.
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The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go
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Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.
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Clips
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Put people firstCarol ToméUPS, CEO
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Reframe feedback as a giftCarol ToméUPS, CEO
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Pair finance and strategyCarol ToméUPS, CEO
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People come first, leaders come secondCarol ToméUPS, CEO
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See people as an investment, not an expenseCarol ToméUPS, CEO
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Narrow your focus to what’s most importantCarol ToméUPS, CEO
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Set an example of vulnerabilityCarol ToméUPS, CEO
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Allow people to be themselves at workCarol ToméUPS, CEO
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Focus on the right customer segmentsCarol ToméUPS, CEO
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Get inside the minds of your competitorsCarol ToméUPS, CEO
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Create development plans for your peopleCarol ToméUPS, CEO