
Ken Chenault
Embrace Constructive Confrontation
Today's guest is Ken Chenault, the Former Chairman and CEO of American Express, and the current Chairman and Managing Partner of General Catalyst, a dynamic private equity firm. Now, if you run a business or lead a team, there are moments when you need to lean into confrontation. And I don't mean dance around the confrontation, I'm talking about facing it head on. For a lot of people, this can be really hard to do, really intimidating. But the great leaders I know, like Ken, have learned how to engage in constructive confrontation.
Take your learning further. Get proven leadership advice from these (free!) resources:
The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go
Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day
Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.
More from Ken Chenault
Get daily insights delivered straight to your inbox every morning
Clips
-
Get honest feedback from your team on your performanceKen ChenaultAmex, Former Chairman and CEO
-
What investors look for in foundersKen ChenaultAmex, Former Chairman and CEO
-
Embrace constructive confrontationKen ChenaultAmex, Former Chairman and CEO
-
Be clear about what your values areKen ChenaultAmex, Former Chairman and CEO
-
The "move fast and break things" era is overKen ChenaultAmex, Former Chairman and CEO
-
To create an equitable culture, talk about inequityKen ChenaultAmex, Former Chairman and CEO
-
In a crisis, your role is to define reality and give hopeKen ChenaultAmex, Former Chairman and CEO
-
Acknowledge the pain caused by tough callsKen ChenaultAmex, Former Chairman and CEO
-
Weather business challenges by weighing opportunitiesKen ChenaultAmex, Former Chairman and CEO
-
Diversify your workforce by shedding outdated hiring strategiesKen ChenaultAmex, Former Chairman and CEO