Develop a mission that everyone in your company can relate to and participate in. If every person in your organization can somehow be involved in achieving your mission, your people will feel more connected and engaged in their work.

Careers aren't made overnight. There are valuable lessons to learn in frontline and workaday jobs—and they'll make you an even better leader in the long run.

When things go well, be quick to give credit to your team. After all, they’re the ones out there making it happen!

Want to understand your business? Spend less time in your office and more time on the front lines. There’s no better way to see what’s really happening.